Slid 3

   Return Policy

Return Policy

If you are unhappy with your purchase, please contact us at (e-mail) and we will send you our return instructions with a return form. Charmlook accepts items for exchange or credit within 14 days of purchase. Items must be returned in new and resaleable condition. Please note that sale items are non-returnable. Exchanges and Returns are subject to shipping charges. Once your return is processed, you will receive a charmlook credit by email.

Shipping charges for returns are non-refundable.

Repair Policy

We will repair any design purchased through charmlook Please email…….for instructions. Please include your name, telephone number, order id number and a brief description of the problem. We will respond with instructions on how to proceed. If your item has been manufactured within the last two months, there will be no charge for the repair. All repairs are subject to shipping charges.